PRIVACY POLICY & SECURITY

Your privacy is very important to us. We do not give out our clients and customers information. We will not provide info about your order over the phone. We have a system that tracks a unique customer ID for each order received, and any party that calls must use this ID and have signed authorization from you. 

CUSTOMER CARE

We have a dedicated team who will be more than happy to assist you with any questions or concerns. We will do our best to answer your communications within 24 hours. We want your basket to bring a positive experience to the lucky one you are gifting. We understand that things happen so if your item arrives damaged, has any product defects, or is not what you ordered, we will make every best effort to solve it quickly and efficiently. To reach us please email: info@basketsbyjgroup.com. 

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